If running Windows XP go to:
control panel
printers and faxes
select the icon of your printer and right click
choose properties and a new window opens
in the new window go through the tabs up top until you find the section about color
untick ';print in grayscale only';
apply and it should be fixedI have a HP Photosmart D7360 Printer...?
Go into the printer option and take the tick out.
open printers, active printer, properties and then look for the print B/W
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